TOTAL – Only from Charlton

TOTAL is the most comprehensive after-sales support package in the truck bodybuilding
industry. Introduced in 2016, TOTAL offers Thompsons Group customers an unrivalled
range of practical, cost-effective benefits that make operating Charlton bodies easier,
more efficient and more productive than ever.

Best Warranty

Charlton bodies are covered by a comprehensive 3 year warranty against manufacturing defects. Working closely with our OE suppliers, similar cover applies to most components, too.

On-Site Service

We can effect routine service and repair to your bodies at either your premises or even on-site wherever the vehicle is working. With Charlton, you’re always guaranteed a speedy response, keeping downtime to the minimum.

Factory Repairs

Larger issues such as accident damage can be addressed at any Thompsons Group factory, again keeping downtime and unforseen costs as low as possible. All our sites have common standards of production technology, human skills and expertise – so you’re truck is always in the best possible hands.

Parts Collect / Delivery

Both Charlton and Thompsons maintain industry – leading levels of parts available from stock. This means that you can get them when you want them – either over the counter or via our daily local van deliveries.

Technical Support

Whatever the issue, from a specific technical matter to a general operational enquiry, there’s always someone here to assist and advise. This way, we guarantee that your vehicle will always deliver to its maximum potential.